Last Updated: November 3rd, 2020
We provide the Platform for use only by persons located in the United States. We make no claims that the Platform or any of its content is accessible or appropriate outside of the United States, or accessible or appropriate for non-United States residents. Access and submission of any information or date to the Platform may not be legal by certain persons or in certain countries.
1. Information collected
We collect several types of information from and about users of our Platform, including your personal and non-personal information (the “Information”) in two ways: (i) Information that you provide; and (ii) Information that is automatically collected. Your provision of personal information is completely voluntary. We do not collect personal information unless you submit that information to us. Types of data we collect include: 1) Financial Data, which includes credit card, debit card, bank account, or other payment details. 2) Transaction Data, which includes details about payments to and from you. 3) Technical Data, which includes internet protocol (IP) address, location data, your login data, and device and browser information; 4) Profile Data, which includes your username and password, your listing and reservation information and history, and preferences. 5) Usage Data, which includes information on how you use the Platform and any third party sites linked to from the Platform. 6) Marketing and Communications Data, which includes your preferences in receiving marketing from us. We collect this information 1) Directly from you when you provide it to us; 2) automatically as you navigate through the site (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies); and/or 3) from third-parties, for example, our business partners, including identity verification companies, payment processors and/or service providers, and insurance companies.
1.1. Information you provide
You may choose to provide additional personal information for your ClubShare Profile, such as photograph(s), biographical information, and website URLs. You may choose to provide additional information when you create a Listing, such as photographs and descriptions of your listed item(s). If any of the content you upload, share, and/or distribute via the Platform contains personal information about yourself and/or others, such information may be stored as well.
In renting Equipment via the Platform, you may choose to submit to us a COI or link an Insurance policy to your ClubShare account. The applicable Insurance policy may include personal information, and you authorize us to collect additional information from the applicable insurance company, including without limitation information related to your owned equipment.
The Platform may provide a referral service that allows you to invite your friends and contacts to use the Platform or write a reference about you, to be published on your public profile. We may integrate the Platform with third-party sites such as Facebook so that you can send invitation messages or requests for references via the third-party site itself. These messages will be sent by the third-party site, and ClubShare does not collect or retain the contact information that is used to send them. You may also send invitation/request emails via the Platform, in which case we will ask you for the email addresses to send these emails to. We will use the information sent to us for the purpose of sending your friends and contacts a one-time email, inviting him or her to visit the Platform or to write a reference for you. With respect to referrals, we will also store the email addresses of your invitees to track if your friends join ClubShare in response to your referral.
1.2 Information automatically collected
2. Use of the Information
We use information that we collect about you or that you provide to us, including any personal information: 1) To present our Platform and its contents to you; 2) To provide you with information, products or services that you request from us; 3) To fulfill any other purpose for which you provide it; 4) To provide you with notices about your account/subscription, including expiration and renewal notices; 5) To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and you and other users, including for billing and collection; 6) To provide other users of this Platform submitted copies of your government-issued identification document and other identification documentation or information to provide to law enforcement or a court of law for identification purposes in the event of any disputes or police reports; 7) To notify you about changes to our Platform or any products or services we offer or provide though it; 8) To allow you to participate in interactive features on our Platform; 9) To allow you to purchase insurance, through our insurance partners; 10) In any other way we may describe when you provide the information; and/or 11) For any other purpose with your consent. We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or email us at email@example.com. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
2.1 Text Message Consent and Opt-Out
You agree that by providing your mobile phone number you expressly consent for us to contact you with informational or transactional messaging only. Message and data rates will apply and you should check the rates of your mobile carrier. You can opt out from further text marketing communications by texting STOP to the SMS number used by ClubShare to contact you.
3. Third-Party Links and Social Networking Services
4. Access to the Information
You may have access to your Information collected by us by providing written request to firstname.lastname@example.org. You may access your personal data (or to exercise any of the other rights) free of charge. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Contributions, is governed by our Terms of Service.
5. Data Security
We have put in place appropriate security measures to prevent information about you from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed; however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We have put in place procedures to deal with any suspected data breach that will affect you and will notify you and any applicable regulator of a breach where we are legally required to do so. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform. The information you share in public areas may be viewed by any user of the Platform.
6. Data Retention
We will only retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for your Information, we consider the amount, nature, and sensitive of the Information, the purpose for which we process your Information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, you can ask us to delete your data (see Request erasure below for further information). In some circumstances, we may anonymize information about you (so that it can no longer be associated with you) for research or statistical purposes in which case we may use and retain this information indefinitely without further notice to you.
7. California Policy
If you are a California resident this section applies to you. Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship: (i) a list of the categories of personally identifiable information, such as name, email address, and mailing address and the type of services provided to the customer that a business has disclosed to third party (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (ii) the names and addresses of all such third parties. To request the above information, please contact us at email@example.com. If you do not want your personally identifying Information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to firstname.lastname@example.org.
8. Children’s Information
10. Contact Us